Terms & Conditions

Terms and Conditions for www.robertdyas.co.uk site

Observer Magazine 10% Discount

10% discount is only available online at www.robertdyas.co.uk, is not valid for purchases made in-store, at www.thereallyusefulstore.co.uk, www.robertdyas-electricals.co.uk or over the telephone. 10% discount excludes delivery charges. Cannot be used in conjunction with any other offer, only one discount per customer.

Intellectual property rights

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

You acknowledge and agree that the material and content contained within this website is made available only for your personal non-commercial use and that you may download such material and content onto only one computer hard drive only if needed to make a purchase. Any other use of the material and content of the website is prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, commercially exploit or create derivative works of such material and content.

Description of products

The products sold on this website are subject to the Product Description which sets out conditions related to the sale of that item. We will take all reasonable care to ensure that all details and prices of products appearing on this website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the website as up to date as possible, information appearing on this website at a particular time may not always reflect the exact situation at the moment you place your order. We cannot confirm the price of a product until your order is accepted and confirmed.

Delivery and Returns

Our policy can be found here, and by placing an order you are agreeing to this policy.

Non acceptance of orders

There may be occasions on which we are unable to accept the order you have placed and this may be due to the following reasons:

• The product you ordered is not in stock or not in a saleable state
• We are unable to obtain authorisation for your payment
• There is a pricing or product description error
• You have not met the criteria set out in the main Terms & Conditions

Payment

We accept payment by any of the following cards:

                       

Pricing

All prices are correct at time of publication. Prices include VAT at 15.0% and exclude our delivery charge unless otherwise stated.

Occasionally we run short term price promotions, offering exceptional discounts on specified products on the website. Once these promotions have finished the products will only be available at the price stated and not the previous discounted price.

Prices offered on the website may not necessarily reflect prices on the same products in our stores. We reserve the right to offer special website prices to our online customers that will not be offered if the product is purchased in one of our stores.

Offensive Weapons Act

Under the Offensive Weapons Act, it is an offence to sell knives, knife blades or any other product that may be perceived as an offensive weapon to persons under the age of 18. These products are only available for customers aged 18 or over. Customers should not order these items for persons under 18.

By placing an order on our website, you agree to our terms and conditions of sale and hence confirm that you are over 18 years of age and can legally purchase products covered by the Offensive Weapons Act.

Substances not available for delivery

We do not deliver any liquids or gaseous substances due to strict guidelines set out by our Carriers. This means that any product that requires accessories that use liquids or gases can not be provided by our home delivery service. For example, we do not deliver butane cylinders for gas barbecues.

If you do need to purchase liquids or gases from Robert Dyas, you can do so from our 95 stores that are located across the South & South East of England. Please use the Store Locator to find your nearest store.

Terms and Conditions for www.robertdyas-electricals.co.uk site

Robert Dyas Electricals, (is operated on behalf of Robert Dyas by Buy it Direct Ltd Company Number 04171412, VAT Number GB 721 3118 80) whose registered office is at Unit A, Trident Business Park, Leeds Road, Huddersfield, West Yorkshire.

The Terms and Conditions for the Robert Dyas Electricals site can be found on the site by clicking here and are seperate to the www.robertdyas.co.uk site