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You are here: Home > Privacy & Cookies

Privacy & Cookies

 

What are cookies ?

Cookies are small data files which are placed on your computer or hand held device when you visit certain pages on websites. Cookies can't harm your computer. Some are essential, for example when putting items in your basket to place orders on our website while some are not essential but are used to enhance the user experience of the website. They allow us to: 

     a) obtain statistical data regarding audience size and usage pattern,
     b) store information about your preferences,
     c) allow us to customise the website to your interests and deliver a high quality user experience,
     d) improve user experience and to allow the website to recognise you when you return. 
 

We do not use cookies to collect or record information on users’ name, address or other contact details.  This is generally considered standard practice for most, if not all websites. 

The cookies when you access this website are set by us, our suppliers and partners to help deliver a high quality website and on-line shopping experience, and other third parties. If you'd like to learn more about cookies in general then visit www.aboutcookies.org. This will open a new browser window, please note that we are not responsible for the content of any external websites referred to from our site. 

Please find below a list of the main cookies we use across our site:

Cookie Name
Purpose/Description
__utma
Gathers statistical data about which parts of the site are visited and how often.
__utmb
Gathers statistical data about which parts of the site are visited and how often.
__utmc
Gathers statistical data about which parts of the site are visited and how often.
__utmz
Gathers statistical data about which parts of the site are visited and how often.
reevoo__utma
Gathers statistical data about site reviews and how often they are looked at.
reevoo__utmb
Gathers statistical data about site reviews and how often they are looked at.
reevoo__utmc
Gathers statistical data about site reviews and how often they are looked at.
reevoo__utmz
Gathers statistical data about site reviews and how often they are looked at.
reevoomark_bh_session
Gathers statistical data about site reviews and how often they are looked at.
reevoomark_marker
Gathers statistical data about site reviews and how often they are looked at.
reevoomark_selected_for_b_branch
Gathers statistical data about site reviews and how often they are looked at.
reevoomark_viewed_products
Gathers statistical data about site reviews and how often they are looked at.
__atuvc
Gathers statistical data about which parts of the site are visited and how often.
AkamaiAnalytics_BrowserSessionId
Gathers statistical data about which parts of the site are visited and how often.
AkamaiAnalytics_VisitCookie
Gathers statistical data about which parts of the site are visited and how often.
AkamaiAnalytics_VisitIsPlaying
Gathers statistical data about which parts of the site are visited and how often.
AkamaiAnalytics_VisitLastCloseTime
Gathers statistical data about which parts of the site are visited and how often.
AkamaiAnalyticsDO_bitRateBucketsCsv
Gathers statistical data about which parts of the site are visited and how often.
AkamaiAnalyticsDO_visitMetricsCsv
Gathers statistical data about which parts of the site are visited and how often.
AkamaiAnalyticsDO_visitStartTime
Gathers statistical data about which parts of the site are visited and how often.
BC_BANDWIDTH
Gathers statistical data about which parts of the site are visited and how often.
client_MemberId
This is essential and tracks items that are in your shopping basket on the website. Your shopping basket wouldn't work without it.
client_MemberId_hash
This allows us to track visits by the same user to provide a better experience on the site.
clientLastHTimes
Gathers statistical data about which parts of the site are visited and how often.
clientLastPTimes
Gathers statistical data about which parts of the site are visited and how often.
PHPSESSID
This is a unique visit id which allows us to track visits by the same user to provide a better experience on the site.

 

Cookie management

To add products to your basket and purchase from our website you will need to have cookies enabled within your browser settings. If cookies aren't enabled on your computer it will mean that your shopping experience on our website will be limited to browsing and researching.

To enable cookies

First you will need to indentify which browser you are using to access the Internet.
To do this on a P.C. you need to click on the 'Help' option at the top of your browser window and then select the 'About' option. If you are using a Mac open the browser window and click on the Apple menu then select the 'About' option.

Once you have identified your browser follow the instructions below to check and change the options. This list shows commonly used browsers, for all other browsers we would recommend you consult your documentation or the browsers online help files.  

internet explorer   

Microsoft Internet Explorer 6.0, 7.0, 8.0

1. Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
3. Settings above Medium will disable cookies

 

internet explorer   

Microsoft Internet Explorer 5.0 on Mac OSX

1. Click on 'Explorer' at the top of your browser window and select 'Preferences' options
2. Scroll down until you see 'Cookies' under Receiving Files
3. Select the 'Never Ask' option

  

firefox  

Mozilla Firefox

1. Click on 'Tools' at the top of your browser window and select Options
2. Then select the Privacy icon
3. Click on Cookies, then select 'allow sites to set cookies'

 

netscape  

Mozilla and Netscape on Mac OSX

1. Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option
2. Scroll down until you see cookies under 'Privacy & Security'
3. Select 'Enable cookies for the originating web site only'

 

Safari  

Safari

1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option
2. Click on 'Security', check the option that says 'Block third-party and advertising cookies'
3. Click 'Save'

 

Safari  

Safari on Mac OSX

1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
2. Click on 'Security' then 'Accept cookies'
3. Select the 'Only from site you navigate to'

 

Chrome  

Google Chrome

1. Click on 'Tools' at the top of your browser window and select Options
2. Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
3. Now select 'Allow local data to be set'

 

Opera  

Opera

1. Click on 'Menu' at the top of your browser window and select 'Settings'
2. Then select 'Preferences', select the 'Advanced' tab
3. Then select 'Accept cookies' option

 

Third party Cookies

In order to ensure a high quality and rich experience when you visit our site we sometimes embed third party content on certain web pages. For example we have videos within some product information pages which are supplied from a third party such as YouTube. These third parties may place a cookie on your computer.  We have no control over the setting of these cookies, so we suggest you contact the third-party websites directly for more information about their cookies and how to manage them.

Please find below a list of the main third party cookies we use across our site:
 

Cookie Name
Purpose/Description
di
Sharing tool cookie allowing you to share content with friends on a social network site. For more information please refer to http://www.addthis.com/
dt
Sharing tool cookie allowing you to share content with friends on a social network site. For more information please refer to http://www.addthis.com/
loc
Sharing tool cookie allowing you to share content with friends on a social network site. For more information please refer to http://www.addthis.com/
psc
Sharing tool cookie allowing you to share content with friends on a social network site. For more information please refer to http://www.addthis.com/
uid
Sharing tool cookie allowing you to share content with friends on a social network site. For more information please refer to http://www.addthis.com/
uit
Sharing tool cookie allowing you to share content with friends on a social network site. For more information please refer to http://www.addthis.com/
uvc
Sharing tool cookie allowing you to share content with friends on a social network site. For more information please refer to http://www.addthis.com/
datr
Facebook cookie, for more information please refer to http://en-gb.facebook.com/about/privacy
lsd
Facebook cookie, for more information please refer to http://en-gb.facebook.com/about/privacy
reg_ext_ref
Facebook cookie, for more information please refer to http://en-gb.facebook.com/about/privacy
reg_fb_gate
Facebook cookie, for more information please refer to http://en-gb.facebook.com/about/privacy
reg_fb_ref
Facebook cookie, for more information please refer to http://en-gb.facebook.com/about/privacy
NID
Used within our store finder to help display the correct store.
PREF
Used within our store finder to help display the correct store.
_twitter_sess
Twitter cookie, for more information please refer to http://twitter.com/
guest_id
Twitter cookie, for more information please refer to http://twitter.com/
k
Twitter cookie, for more information please refer to http://twitter.com/
pid
Twitter cookie, for more information please refer to http://twitter.com/
PREF
Youtube cookie, for more information please refer to http://www.youtube.com/
use_hitbox
Youtube cookie, for more information please refer to http://www.youtube.com/
VISITOR_INFO1_LIVE
Youtube cookie, for more information please refer to http://www.youtube.com/

 

Sharing tools

On our site we have a number of sharing tools which allow you to share our content with your friends via social networks including Facebook and Twitter. When you do this you may be sent cookies from these websites. As these are external sites we cannot and do not control the setting of these cookies. We recommend you check the third-party websites for more information about their cookies and how to manage them.


Robert Dyas Privacy & Security Policy

Robert Dyas is committed to respecting your privacy and correctly protecting and managing any personal information you share with us. We try our best to make sure we are honest and clear about your privacy when using our website.  For further information on our privacy and security policy please click here: Privacy & Security Policy

 

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