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Competition Terms & Conditions

1. General Terms

1.1 These terms and conditions together with any specific rules set out in Competition Notices (as defined below) are the Competition Rules ("Rules") and apply to competitions advertised on the Robert Dyas website (www.robertdyas.co.uk) (“Website”) and in e-mail newsletters (“Newsletter”) issued by the above ("Competition"), unless otherwise expressly stated.

1.2 By entering a Competition, entrants agree to be bound by these Rules.

1.3 The Competition is organised by Robert Dyas Holdings Ltd. of Cleeve Court, Cleeve Road, Leatherhead, Surrey, KT22 7SD ("Robert Dyas").

1.4 Rules specific to each Competition are displayed in a notice on the Website or Newsletter for such Competition ("Competition Notice") and are incorporated into the Rules. In the event of discrepancy between these terms and conditions and the Competition Notice, the Competition Notice shall prevail.

1.5 Robert Dyas reserves the right to cancel or amend the Competition or the Rules without notice in the event of a catastrophe, act of God, war, civil or military disturbance or any actual or anticipated breach of any applicable law or regulation or any other event outside the reasonable control of Robert Dyas. Any changes will be posted either within these terms and conditions or the Competition Notice where possible. A copy of the Rules may also be obtained by sending a stamped addressed envelope to: Competition Rules, Robert Dyas Holdings Ltd, Cleeve Court, Cleeve Road, Leatherhead, Surrey, KT22 7SD.

1.6 In the event of any dispute regarding the rules, results, conduct and all other matters relating to a Competition, the decision of Robert Dyas shall be final and no correspondence or discussion shall be entered into.

2. Qualifying Entrants

2.1 Employees (or members of the families or households of employees) of Robert Dyas or any company involved in the management, issuance or promotion of the Competition or, if relevant, any advertising agency or web company connected with the Competition or any such person’s subsidiary or associated companies, are not eligible to enter the Competition. Robert Dyas reserves the right not to award a prize (and to select an alternative winner) if Robert Dyas is aware or has reasonable grounds to believe that a winner is not eligible.

2.2 Additional eligibility requirements may apply to a specific Competition, which will be set out in the Competition Notice, for example the need for a valid passport.

2.3 By entering the Competition, you hereby warrant that all information submitted by you is true, current and complete. Robert Dyas reserves the right to verify the eligibility of all entrants.

2.4 The address you provide with your competition entry ("Entry") will be used to send any prizes. Unless stated otherwise in the Competition Notice, Competitions are only open to residents of the United Kingdom.

2.5 Where a Competition is open to all age groups, Robert Dyas assumes that by using the Website and entering the Competition (and you warrant that) you are aged 18 or over or, if you are under 18, that your parents have consented to your entry into the Competition and these Rules. If a Competition is only open to a certain age group (e.g. 18 and over), this will be set out in the Competition Notice and Robert Dyas assumes that by entering the Competition (and you warrant that) you are the appropriate age to enter the Competition).

2.6 Robert Dyas reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant has breached any of the Rules.

2.7 In the event that any entrant is disqualified from the Competition, Robert Dyas in its sole discretion may decide whether a replacement should be selected. In this event, any further entrant will be selected on the same criteria as the original entrant and will be subject to these Rules.

3. Competition Entries

3.1 You may enter the Competition once, unless indicated otherwise in the Competition Notice, however where a winner has been selected and Robert Dyas discovers or has reasonable grounds to believe the winner has used any software or automated process either to answer questions or to make bulk entries, Robert Dyas may in its sole discretion select an alternative winner. Any further winner will be selected on the same criteria as the original winner and will be equally subject to these Rules.

3.2 Competition entries must be made in the manner and by the closing date and time specified on the Competition Notice. Failure to meet these criteria will result in disqualification from the Competition.

3.3 Any purchase requirement will be detailed in the Competition Notice. Failure to meet any such requirement will result in disqualification from the Competition. Return of purchased items before any specific date detailed in the Competition Notice will result in disqualification from the Competition. In the absence of a specific date in the Competition Notice, return of purchased items before the closing date or draw date (whichever is the latter) will result in disqualification from the Competition.

3.4 Any other requirement, for example subscribing to the Newsletter, will be detailed in the Competition Notice. Failure to meet or to continue to meet any such requirement will result in disqualification from the Competition. For example, unsubscribing from the Newsletter before any specific date detailed in the Competition Notice will result in disqualification from the Competition. In the absence of a specific date in the Competition Notice, failing to meet or to continue to meet the requirement before the closing date or draw date (whichever is the latter) will result in disqualification from the Competition.

3.5 Proof of submission cannot be accepted as proof of receipt. Robert Dyas cannot accept responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, alteration of or unauthorised access to Entries, or Entries lost, damaged or delayed as a result of server functions, technical issues, virus, bugs or other causes outside the control of Robert Dyas.

4. Prizes

4.1 Unless stated otherwise in the Competition Notice, prize winners will be chosen at random from all correct and eligible Entries or from all submitted Entries (where creative or artistic merit or other subjective criteria apply to Entries), on or after the date specified in the Competition Notice or if no date is specified, within 30 days of the closing date specified in the Competition Notice. Where applicable, tie-breakers will be judged by Robert Dyas and, if required by law, by an independent adjudicator. In all matters, the decision of any judge(s) and Robert Dyas shall be final and no correspondence or discussion shall be entered into.

4.2 Prize winners will be notified in the manner and within the time specified on the Competition Notice, or within 60 days of the closing date specified on the Competition Notice. Notification may be by any means of communication made available by the entrant, such as postal address, email or telephone. Return of any prize notification as undeliverable or failure to reply within a reasonable period determined at the discretion of Robert Dyas may result in disqualification and selection of an alternate winner.

4.3 If more than one prize is awarded only one prize per entrant will be awarded. Competition winner(s)’ names may be published on the Website or for a list of winners you can send a self-addressed stamped envelope to Competition Prize Winners, Robert Dyas Holdings Ltd, Cleeve Court, Cleeve Road, Leatherhead, Surrey, KT22 7SD, making reference to the specific competition.

4.4 Claims for prizes must be made in the manner and within the time specified on the Competition Notice. Failure to claim a prize within this time or in the manner specified may result in disqualification and selection of an alternate winner.

4.5 Prizes are non-transferable and there is no cash alternative. Robert Dyas reserves the right to substitute prizes of equal or greater value at any time. Delivery of prizes can only be made in the United Kingdom and Robert Dyas undertakes to make reasonable efforts to complete delivery.

4.6 Prizes are awarded at Robert Dyas’s discretion and no prizes will be awarded as a result of improper actions by or on behalf of any entrant.

4.7 Where a prize may not be appropriate for a younger contestant, the minimum age for entry will be stated in the Competition Notice and must be observed. Robert Dyas reserves the right to request written proof of age of any winner.

4.8 All and any expenses, unless specifically stated, are the sole responsibility of the prize winner.

5. Social Media Competitions
BRITA Competition Rules

1. Open to everyone excluding Robert Dyas employees and their immediate families, its agencies or anyone else professionally associated with Robert Dyas. Third party and bulk entries will not be accepted.

2. To enter the prize draw users must do the following – Competition 1: RT the following tweetRT to win all of these lovely BRITA goodies including @Madeleine_Shaw_'s new book + a BRITA tap!! #BetterWithBRITA’ Competition 2: Comment and like on the following Facebook post ‘Fancy spending an evening with celebrity chef Gizzi Erskine learning how to cook? For your chance to win one of ten spots in her cookalong class, simply like this post and comment telling us your favourite homemade dish’

3. Competition 1 ends midnight Sunday 31st May 2015. Competition 2 ends midnight Sunday 7th June 2015.

4. Competition 1 prize consists of: 1 x signed Madelaine Shaw Get the Glow cookbook, 2 BRITA Fill & Go bottles, 6-pack BRITA Maxtra Catridges, Russell Hobbs BRITA Kettle, BRITA Torlan Tap and selection of fusion teas.

5. Competition 2 prize consists of: 10 winners, each winner will receive a pair of tickets to attend the BRITA cookalong event, hosted by BRITA Water Filter Systems in partnership with Robert Dyas. The event will be held in a London location, travel costs will be covered of up to £50 per head.  The winners will be photographed/filmed at the event and any material captured may be used in media, on BRITA’s channels or Robert Dyas’ channels (incuding eCRM, website or social platforms). In the event of developments outside its control, the prize provider reserves the right to offer an alternative prize of equal or greater value. The prize provider’s decision is final and binding in all matters and no correspondence will be entered into.

6. Robert Dyas can take no responsibility for entries which are lost, delayed or corrupted. Illegible, incomplete or late entries will be disqualified.

7. A limit of one entry per customer will be accepted. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won.

8. A limit of one entry per customer will be accepted. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won.

9. Chosen winners will be notified by direct message within 7 days of the draw taking place. If prizes are not claimed within 14 days of being notified, replacement winners will be drawn from the remaining entries. There are no alternative prizes or cash alternative to the prizes stated.

10. All participants will be deemed to have accepted and be bound by these Terms and Conditions. Please retain these Terms and Conditions for personal reference.

11. All participants consent to any publicity generated as a result of the competition.

12. Robert Dyas can take no responsibility for entries which are lost, deleted or corrupted. Illegible, incomplete or late entries will be disqualified.

13. As a RT/Like/Follow entry mechanic the winner(s) will be drawn at random, from all the entries received. As a top tip/handy hint/favourite memory entry mechanic the winner(s) will be judged on the creative content within the entry

14. The Promoter’s decision is final and no correspondence will be entered into.

15. Winner’s names and towns will be available on request. Please send a stamped, addressed envelope to Spring Competition, Marketing, Robert Dyas Holdings Ltd., Cleeve Court, Cleeve Road, Leatherhead, KT22 7SD.

16. Robert Dyas Holdings ltd. reserves the right to (i) cancel this promotion, (ii) cancel or refuse any individual’s entry and (iii) amend these terms and conditions

Promotor: Robert Dyas, Cleeve Court, Cleeve Road, Leatherhead, KT22 7SD.

Wimbledon Competition Rules

1. Open to everyone excluding Robert Dyas employees and their immediate families, its agencies or anyone else professionally associated with Robert Dyas. Third party and bulk entries will not be accepted.

2. To enter the prize draw users must do the following – Twitter 1: Follow and comment on the following twitter post ‘Wimbledon is picnic season & we are asking for your picnic essentials to WIN. #SummerIsServed’ Competition 2: Comment and like on the following Facebook post Wimbledon is picnic season & we are asking for your picnic essentials for your chance to WIN a £50 voucher to spend this summer. Our Picnic essential is a bottle/can opener, comment below and tell us yours. #SummerIsServed

3. Competition 1 ends 5pm Friday 10th July 2015. Competition 2 ends 5pm Friday 10th July 2015.

4. Competition 1 prize consists of: 1 x Honey Willow 4-Person Picnic Hamper, 1 x £50 Robert Dyas voucher.

5. Competition 2 prize consists of 1 x £50 Robert Dyas voucher

6. Robert Dyas can take no responsibility for entries which are lost, delayed or corrupted. Illegible, incomplete or late entries will be disqualified.

7. A limit of one entry per customer will be accepted. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won.

8. A limit of one entry per customer will be accepted. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won.

9. Chosen winners will be notified by direct message within 7 days of the draw taking place. If prizes are not claimed within 14 days of being notified, replacement winners will be drawn from the remaining entries. There are no alternative prizes or cash alternative to the prizes stated.

10. All participants will be deemed to have accepted and be bound by these Terms and Conditions. Please retain these Terms and Conditions for personal reference.

11. All participants consent to any publicity generated as a result of the competition.

12. Robert Dyas can take no responsibility for entries which are lost, deleted or corrupted. Illegible, incomplete or late entries will be disqualified.

13. As a RT/Like/Follow entry mechanic the winner(s) will be drawn at random, from all the entries received. As a top tip/handy hint/favourite memory entry mechanic the winner(s) will be judged on the creative content within the entry

14. The Promoter’s decision is final and no correspondence will be entered into.

15. Winner’s names and address will be requested upon close of the competition to send the prize.

 16. Robert Dyas Holdings ltd. reserves the right to (i) cancel this promotion, (ii) cancel or refuse any individual’s entry and (iii) amend these terms and conditions

Promotor: Robert Dyas, Cleeve Court, Cleeve Road, Leatherhead, KT22 7SD.

15.1 Robert Dyas Gift Vouchers ("Gift Vouchers") are valid for use at Robert Dyas stores only and can be exchanged for goods to value shown on the voucher.

15.2. Gift Vouchers are not available for use on internet or telephone purchases.

15.3. Gift Vouchers are valid for 12 months from date of issue.

15.4. Robert Dyas retains the right to refuse Gift Vouchers whereby the date of issue exceeds 12 months.

15.5. Only validated Gift Vouchers will be accepted. Any Gift Vouchers which are not dated or stamped will not be accepted and are deemed fraudulent.

15.6. No photocopies or damaged Gift Vouchers will be accepted.

15.7. Gift Vouchers must be presented at time of purchase and will be retained by Robert Dyas after the transaction.

15.8. Gift Vouchers cannot be redeemed against further purchases of Gift Vouchers.

15.9 Gift Vouchers cannot be exchanged or redeemed for cash in any circumstances.

15.10. Discounts cannot be given for purchases of Gift Vouchers, including but not limited to the use of promotional vouchers and codes.

15.11 Goods purchased with Gift Vouchers and brought back for a refund will be refunded in Gift Vouchers unless the value is below £1.

15.12 Any change will be given in Gift Vouchers, unless the amount refunded is 99 pence or below.

15.13 Gift Vouchers are only dispatched on working days. All vouchers will be delivered by secure means to the address given by the customer at the time the order was placed. Please note, large order values may take longer to arrive due to security measures.

15.14 The Customer must notify Robert Dyas of any discrepancy in a delivery as soon as possible but in any event within 3 days including the day of delivery of the vouchers.

15.15 Robert Dyas reserves the right to alter any of these terms and conditions without notice. The customer may not vary the terms and conditions.

15.16 Risk of loss, destruction or damage to the Gift Vouchers remains with Robert Dyas until delivery to the customer's address or nominated address where upon risk shall pass to the customer.

15.17 The customer must notify Robert Dyas of any discrepancy in a delivery as soon as possible but in any event within 3 days of receipt of the vouchers.

15.18 Robert Dyas reserves the right to alter any of these terms and conditions without notice.

6. Intellectual Property Rights & Use of Entries

6.1 Robert Dyas makes no general legal claim over ownership of an Entry. Where any Entry is to be used in a different way this will be made clear in the Competition Notice and you will then be able to choose whether to enter the Competition.

6.2 In consideration of Robert Dyas agreeing to consider entrants to the Competition, each entrant hereby agrees that Robert Dyas (and third parties authorised by Robert Dyas) may make any and all Entries available on the Website and any other media, whether now known or invented in the future, which may include other internet sites, mobile, television and/or radio and that Entries may be made available with advertising and/or sponsorship. By entering you grant Robert Dyas (and third parties authorised by Robert Dyas a non-exclusive, worldwide, irrevocable licence (for the full period of any rights in the Entry) to use, display, publish, transmit, copy, make derivative works from, edit, alter, store, re-format, sell and sub-licence the Entry for such purposes.

6.3 Robert Dyas does not guarantee to use or otherwise make available any Entry. Robert Dyas may also, in appropriate circumstances, and at its sole discretion, reject, edit, remove or disable access to Entries that appear to be legally or otherwise questionable e.g. infringe of copyright or privacy rights of others, are defamatory or for any other reason.

6.4 Your Entry and any information submitted by you must be personal to and relate specifically to you. You hereby warrant that your Entry and all information which you submit and/or distribute will not infringe the intellectual property, privacy or any other rights of any third party, and will not contain anything which is libellous, defamatory, obscene, indecent, harassing or threatening. Robert Dyas reserves the right, but not the obligation, to screen, filter and/or monitor information provided by you and to edit, refuse to distribute or remove the same.

7. Liability

7.1 Robert Dyas cannot accept any responsibility for any damage, loss, injury or disappointment suffered by any entrant entering the Competition or as a result of accepting any prize.

7.2 Robert Dyas is not responsible for any problems or technical malfunction of any telephone, computer, server, or providers, computer equipment or software, failure of any email or entry to be received on account of technical problems on the internet, telephone, or at any web site, or any combination of these, including any injury or damage to entrant’s or any other person’s computer or telephone related to or resulting from participation or downloading any materials in the Competition.

7.3 Nothing shall exclude Robert Dyas’s liability for death or personal injury as a result of its negligence.

8. Data Protection and Publicity

8.1 Winners may be requested to take part in promotional activity and Robert Dyas reserves the right to use the names and addresses of winners, their photographs and audio and/or visual recordings of them in any publicity.

8.2 Any personal data relating to entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to any third party not associated with the management of the Competition without the individual’s prior consent. Data relating to entrants will be retained by Robert Dyas for a reasonable period after the Competition closes to assist Robert Dyas in dealing with any queries on the Competition.

8.3 Where the Competition Notice requires sign-up to the Newsletter, data will be kept in a database for the purposes of sending the Newsletter. No details will be passed on to 3rd party organisations.

9. Jurisdiction

9.1 The Competition and Rules will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England. The Website and Newsletter are only intended to be accessed from the United Kingdom. Robert Dyas makes no representation that materials on the Website or Newsletter relating to this Competition are appropriate or available for use at other locations and access to them from territories where their contents are illegal is strictly prohibited. If you access the Website or Newsletter outside of the United Kingdom, you are responsible for compliance with all local laws.

10. Contacting Us

10.1 You can contact us in relation to any Competition by writing to Robert Dyas Holdings Ltd, Cleeve Court, Cleeve Road, Leatherhead, Surrey, KT22 7SD, making reference to the specific competition.