BT 3560 Cordless Home Phone with Nuisance Call Blocking and Answering Machine - Quad

BT 3560 Cordless Home Phone with Nuisance Call Blocking and Answering Machine - Quad

Product code
BT 3560 Cordless Home Phone with Nuisance Call Blocking and Answering Machine - Quad is rated 3.8 out of 5 by 42.
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Delivery Options

Delivery to most of UK Mainland from £4.95

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FREE Click & Collect is available on this item

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  • Overview
  • Reviews (42)
  • Delivery
  • Returns

This 3560 phone from BT will help you avoid nuisance and unwanted calls while keeping in touch with the important people in your life.

This cordless landline phone from BT can block up to 50 specific numbers or use the dedicated Do Not Disturb button to silence your calls* Get the most out of your phone straight away with the easy to use menu and its great sound. Also use hands-free to let you talk to your caller without lifting the handset.

Features and Benefits

  • Portable – Take your handset away from the base unit for the most freedom while chatting. (Up to 50m indoors and 300m outdoors).
  • Greater call control - With options to block calls by specific numbers or certain call types.
  • Easy to set up – Setting up this phone is easy with it’s simple to use menu and 1.6" backlit screen.


  • Set size: 4 handsets
  • Blocks up to 50 numbers
  • Do Not Disturb mode
  • Record up to 20 minutes of messages
  • Save up to 50 contacts
  • Up to 10 hours talktime and 200 hours standby time

* To block nuisance calls or use text messaging you will need Caller Display from your network provider. Charges may apply.

Reviews (42)
Rated 4 out of 5 by from Cordless Phones Simple to order, efficient delivery, smart design, easy to install and good value.
Date published: 2020-11-09
Rated 3 out of 5 by from Lack features This was a replacement for our previous BT phone but it doesn't have a lot of the features of previous
Date published: 2020-11-04
Rated 1 out of 5 by from Awful Oh dear, what a mistake. Cheep. Very few functions in comparison to my previous devise which was over 15 years old. If I could I would return
Date published: 2020-11-01
Rated 4 out of 5 by from Cordless home phone X4 I Bought it 3 Month ago Robert Dyas very good, Easy to set up
Date published: 2020-10-29
Rated 2 out of 5 by from Awful display I bought this to replace a BT5600 as a couple of the handsets had stopped working. Firstly it was not possible to transfer my contacts automatically. Secondly the display is almost unreadable in many lighting conditions. I gave it away!!
Date published: 2020-10-23
Rated 3 out of 5 by from Replacement of BT5200 Quad I bought the BT3560 to replace my BT5200 as one of the four phones had failed. Not as impressed as I was with my old phones as I am unable to see what time callers rang. The ring tone is not loud enough and there is little choice of ring tones. Also the screen is not clear. Disappointing.
Date published: 2020-10-23
Rated 2 out of 5 by from Buy a single but not a quad Owned these for a few weeks now. Phones & the main cradle is good. Other three cradles do not hold the phones well so the slightest movement near them stops them from charging.
Date published: 2020-10-19
Rated 3 out of 5 by from Palava Took a while to set up recording etc First day strange peeping can't understand why my message plays back when I put Answering Machine on to go out., but it is picking up messages... Previous set was easier and better quality sounds etc Even little booklet which I've kept , easier to understand than piece of paper with this set.
Date published: 2020-09-03
Rated 5 out of 5 by from 4 phone system Excellent product, well priced. Deiivered no fuss .
Date published: 2020-08-17
Rated 4 out of 5 by from Good features, but buttons a little small I bought this a few weeks ago, but it has taken time to get to grip with its features. Works well, but buttons are a little small
Date published: 2020-07-15
Rated 5 out of 5 by from Great product Very pleased with the phone set. It was easy to set up and use. The order service and delivery.were excellent. I would recommend using this site and company.
Date published: 2020-07-02
Rated 5 out of 5 by from Perfect for the farm! Bought to have phones in different points on the farm - work perfectly!
Date published: 2020-07-01
Rated 1 out of 5 by from Product did not perform as required This system failed to function from first day of connection, loud crackling stopped us from hearing callers and they us. Contacted BT who sent out an engineer who stayed the new system was the problem and he had seen the problem before. Therefore I am returning the purchase to my local Robert Dyas shop once it reopens next week.
Date published: 2020-07-01
Rated 5 out of 5 by from Great product at a reasonable cost Easy to set up. They are simple to use. Especially useful as four handsets when most phones only have three.
Date published: 2020-06-30
Rated 4 out of 5 by from Good clearance price Call blocking not as simple as previous bt phones set, otherwise works well
Date published: 2020-06-19
Rated 3 out of 5 by from Poor ring sound The phone is easy to set up. Unfortunately the sound is very quiet even on the loudest setting. So you can't here it if your in the garden which isn't far away.
Date published: 2020-06-12
Rated 2 out of 5 by from Technical issues with phones Not very happy with phones crackling and unable to receive calls
Date published: 2020-06-11
Rated 4 out of 5 by from Good product in set of four These phones are just what we wanted to replace our ageing models. We had a few issues with getting the ring tone that suited us best and rang loudly enough to be heard around the house but otherwise they are doing the job!
Date published: 2020-06-09
Rated 4 out of 5 by from BT four way phones I am happy with my phones and having 4 now don’t have to run from room to room looking for the handset. Arrived quickly and easy to set up. Only criticism is the screens are not very clear to see who is calling.
Date published: 2020-05-25
Rated 4 out of 5 by from Good value phones with comprehensive facilities The equipment was easy to set up and is working well
Date published: 2020-05-12
Rated 4 out of 5 by from B T phones We have had these phones for a few weeks now. They take a bit of getting use to. Do not have many ring tones but work ok.
Date published: 2020-05-02
Rated 4 out of 5 by from Neat size, easy to use. I am very pleased with these phones which I bought about a month ago. They were easy to set up and use.
Date published: 2020-04-17
Rated 5 out of 5 by from As advertised Very pleased with products especially call block feature
Date published: 2020-03-06
Rated 5 out of 5 by from Great value & product Bought these a few weeks age. Excellent value, great product. Really easy to set up. Very happy with this product.
Date published: 2019-09-12
Rated 2 out of 5 by from Cordless phone set Replaced my BT 6600 which is no longer available with this set which has same basic features which are enough for me. Tis is a very lightweight model and feels very cheap and plastic. The screen is no where near as clear to see, big broken print, perhaps that’s the modern way but I preferred the old, darker easy to read info. Not an improvement and somewhat disappointed.
Date published: 2019-07-27
Rated 4 out of 5 by from Great Value My old phones were playing up, so I looked around for a replacement and found this set. I went for the quad option because of the great price.
Date published: 2019-04-23
Rated 4 out of 5 by from Good product This set replaced a previous, much more expensive, one, also BT, which had a number of additional features that never worked properly. This much simpler version is a lot easier to use, the only downside of this model being that it doesn`t beep when a voice message has been left; as the receiver is in my study, which I don`t use on a daily basis, I don`t always pick up potentially important messages as quickly as might be necessary, hence only four stars.
Date published: 2019-02-28
Rated 5 out of 5 by from Cordless Home Phone Really happy with my purchase, easy to set up and use
Date published: 2019-02-28
Rated 5 out of 5 by from Great features I was impressed with the price as well as the functions I am very happy with my purchase.
Date published: 2019-02-12
Rated 4 out of 5 by from Good for the price Bought this to replace a quad Freestyle phone system. Generally pleased with the purchase, especially having the nuisance call blocking facility. Only significant fault with this phone system is the very poor display which provides poor contrast between the backlight and the displayed text making it difficult to read in many lighting conditions. One very good feature is that the address book is automatically shared with all four phones so no need to programme each one individually. For the money, an excellent buy but beware the display if you have any eyesight problems
Date published: 2018-11-18
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Standard Products 

The table below outlines our different delivery charges which will be calculated on the basis of what you are ordering, where you are asking us to deliver to and what day you wish us to make a delivery. You can be confident that you will only pay one delivery charge per order regardless of how many items you order.

Delivery Charges

Standard Next Day Named Day Saturday
Mainland UK (ex Isle of Wight) £4.95 £5.95 £5.95 £7.95
Highlands & Scottish Isles £10.95 N/A N/A N/A
Isle of Man, Isles of Scilly and Isle of Wight £12.95 N/A N/A N/A
Northern Ireland N/A N/A N/A N/A

Standard delivery to most of UK Mainland is FREE on orders over £50 from Robert Dyas, and is only available on Standard products. To take advantage of this offer, simply enter promotion code FREEDEL50 at the checkout (cannot be used in conjunction with any other promotion code). This offer excludes products with bulky delivery charges, Robert Dyas gift vouchers, selected tools and DIY, hostess trolleys, food hampers and items for delivery to Scottish Highlands, Scottish Isles, Isle of Man, Isles of Scilly and Isle of Wight.

Scottish Highlands & Islands postcodes: AB, FK, HS, IV, KA, KW, PA, PH, ZE, LL58-LL78, IM, TR, PO30-41

Typical delivery time windows: Monday-Friday: 08:00 - 19:00, Saturday: 08:00 - 18:00

For most orders, you will receive a text message update the evening before your delivery. You will receive a further text message on the morning of your delivery, providing you with a 2 hour delivery window.*

*Please make sure you enter a mobile number during checkout to receive text message updates.

Click & Collect

Robert Dyas offers a FREE Click and Collect service to Robert Dyas stores.

If you choose to have your order delivered to your local store, it is completely free and will be delivered within 5 working days (excluding Bank Holidays).

When your order arrives in your chosen store, we will e-mail you to advise that your order is ready for collection. Your order will be held in store for 7 days.

Standard Delivery

We aim to deliver items that are currently in stock within five (5) working days (excluding Bank Holidays) after the date the order is placed.

Unfortunately at this time we cannot take orders for delivery to British Forces Post Offices (BFPO), Northern Ireland, Freight Forwarders, international addresses or The Channel Islands (GY, JE).

The following areas are subject to extended lead times:

  • Scottish Highlands & Scottish Isles: +7 days
  • Isle of Man & Isles of Scilly: +2 days
  • Isle of Wight: +5 days

Please note that during particularly busy periods, it may take a little longer to receive your delivery and our carrier may attempt to deliver to you on a Saturday.

Working days are defined as Monday-Friday 8am-7pm inclusive, excluding Saturday, Sunday and Public Holidays.

Next Day & Named Day Delivery

Our Next Day service to most of UK Mainland will be available for orders placed on the website from Monday to Friday before 3.00pm for a small additional charge (delivery on working days only). Orders placed after 3pm on a Friday will be delivered Tuesday.

You can also select a convenient day to receive your delivery by choosing a named day delivery (delivery on working days only).

Working days are Monday-Friday 8am-7pm inclusive, excluding Saturday, Sunday and Public Holidays.

Saturday Delivery

Orders placed before 3.00pm on a Friday (excluding Bank Holidays), can be delivered on a Saturday for an additional charge.



In the UK you have a legal right, under the Consumer Contracts Regulations June 2014, to cancel your order within fourteen (14) days following your receipt of the goods. Refunds for orders cancelled under the provisions of the Consumer Contracts Regulations will be processed in accordance with your legal rights.

You may not cancel orders for the following types of products:

  • Electrical/Technical products which have been unsealed
  • Customised or bespoke Products
  • Anything of a nature that for hygiene or associated health and safety - this includes the Outdoor Spas, Mattresses and Divan Sets
  • Fresh food

Under the Consumer Contracts Regulations June 2014 you have a duty to take reasonable care of Products whilst they are in your possession. You will receive a full refund of the purchase price of the Products.

This is not intended to be a full statement of your rights under the Consumer Contracts Regulations. Full details of your rights are available from your Local Authority’s Trading Standards Office.

How To Return A Product

If you wish to return your item to Robert Dyas, you can do so by one of the following methods:

1. Request a Collection via Robert Dyas Customer Services

Contact our Customer Services team on 0333 103 6677 (Monday- Friday 08:00 - 17:00, Saturday 09:00 - 17:00, Sunday 09:00 - 17:00 - call charges may vary by network) or via email to: [email protected] who will be able to arrange a collection for your item. Please ensure that you provide your order number when contacting customer services.

If you are returning the item under your 14 day right to cancel, then a collection charge will be applied:

  • Products < 20kg: £7.50
  • Products > 20kg: £30

If you are not at home when we try to collect we reserve the right to deduct from your refund or charge your credit card the direct costs to us of the failed return in accordance with the Consumer Protection (Distance Selling) Regulations 2000.

2. Post back the item to the Robert Dyas Warehouse

Click here to download a returns form or use the form on your delivery and returns note, enclosed with your goods. This method of return will be at your own cost. We also recommend obtaining proof of postage in case the item is not received by our warehouse.  

Please return items to:

Returns Department
Robert Dyas Distribution Centre
Swallow dale Lane
Hemel Hempstead

3. Visit Your Local Robert Dyas Store

Whether you bought the product in store, online or over the phone, most of our products can be returned to a Robert Dyas stores. Please bring your order confirmation as proof of purchase. Please do not attempt to return large or heavy products, including large kitchen appliances, outdoor furniture, indoor furniture etc to your local store. If in doubt of whether you should return a product to your local store, please contact customer services first.