JML Phoenix Gold Steam Iron

JML Phoenix Gold Steam Iron

Product code
JML Phoenix Gold Steam Iron is rated 4.4 out of 5 by 37.
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Save £10.00
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Delivery Options

Delivery to most of UK Mainland from £4.95

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FREE Click & Collect is available on this item

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  • Overview
  • Reviews (37)
  • Delivery
  • Returns

With a smooth ceramic soleplate and concentrated steam drive, the JML Phoenix Gold Steam Iron makes it easy to fly through even the largest laundry piles.

Designed for reliable everyday performance, the smooth ceramic soleplate effortlessly glides over fabrics, delivering a smooth, crease-free result, even on delicate fabrics.

The iron also features a concentrated steam drive for a boost of intense steam – ideal for ironing through multiple layers.

Features and Benefits

  • Ceramic soleplate – Glides over fabrics for a smooth finish every time. 
  • Includes accessories – Comes complete with a texture care brush for removing debris before ironing, along with a handy water filling jug.
  • Contactless ironing You can even iron without touching the fabric, so it’s ideal for smoothing around buttons, zips and delicate embellishments.


  • Model: V16120
  • Power: 2200W
  • Tank capacity: 380ml
  • Continuous steam output: 24.5g/min
  • Soleplate: Ceramic
  • Vertical steam: Yes
  • Variable steam: Yes
  • Cord length: 2.4m
  • Weight: 2.1kg
Reviews (37)
Rated 4 out of 5 by from Good iron to own States that it has the power of a steam generator iron... they're not far off. The steam output is powerful at max, pumping out steam a long distance. It glides through clothes nicely. However it does a one main problem. Its has powerful as a steam generator iron, but doesn't have the tank size of one. It will, at max steam output, drain the water quickly. You can turn the steam down to minimum, which makes it as good as normal irons, and makes the water last longer. If your not worried about the tank size being an issue then its a good iron to purchase. Worth considering.
Date published: 2017-02-10
Rated 4 out of 5 by from Purchased after reading about it in Which? We have been using the iron for a few months now and overall it's very good. There are 1-2 negatives with the first being that when you sit the iron on its end, it is prone to tipping over if the ironing board is subject to even a very minor nudge, and the second one is that the steaming function is excellent, but it goes through water at a rate of knots and when you switch the steam function off it continues to blow steam out at a pace that makes anyone standing nearby quite wary.
Date published: 2017-04-05
Rated 5 out of 5 by from Best Ever I purchased the JML Phoenix Gold Steam Iron a while ago now so it's had plenty of use I can assure you.. and I have to say it's the best steam iron I have ever had and believe me there has been a few I really cannot fault the iron its of a good sturdy weight so it sits well no toppling over here it also has two steam options minimum and maximum to be honest I found the minimum was perfect it gave all the steam I needed the water level gets low the iron makes a low rumbling sound as a warning .. I would buy this iron again without hesitation.
Date published: 2018-03-02
Rated 5 out of 5 by from Excellent iron I bought this for my daughter who lives in an appt .she says it’s great .it took a while for her to get used to the amount of steam as it’s powerful but she now uses it a lot to steam jackets, skirts,trousers whilst hung on hangers.Also excellent for regular ironing.
Date published: 2018-06-09
Rated 4 out of 5 by from Not just for Ironing!!!! Bought one of these irons recently, just the right weight and has lots of additional features such as Garment Steamer. One of the best features is the removable Cover Plate making it easy to clean and prevents Calcium build up.
Date published: 2017-03-08
Rated 5 out of 5 by from Glides through the linen like a dream I bought this iron a month ago and it has revolutionised my life. I run a busy Bed and Breakfast so I have a huge amount of ironing to get through. The iron is light weight, effective and comes at a good price point.
Date published: 2019-11-05
Rated 5 out of 5 by from So much steam! Bought because it's a which best buy and it is so good! So much steam is produced and when you press the steam button there's a continuous stream of steam! It is quite heavy but I don't mind that. We ended up buying one for the mother in law too and she likes it aswell
Date published: 2019-03-29
Rated 2 out of 5 by from Not what I expected Heavier than my last Iron, Don't like switching the Steam on and off, leave it on, make sure you are by a tap as the water usage is very high. Don't like the small area of steam, would have been better if it was a conventional steam iron with the small plate as being the Boost.
Date published: 2017-07-25
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Standard Products 

The table below outlines our different delivery charges which will be calculated on the basis of what you are ordering, where you are asking us to deliver to and what day you wish us to make a delivery. You can be confident that you will only pay one delivery charge per order regardless of how many items you order.

Delivery Charges

Standard Next Day Named Day Saturday
Mainland UK (ex Isle of Wight) £4.95 £5.95 £5.95 £7.95
Highlands & Scottish Isles £10.95 N/A N/A N/A
Northern Ireland & Isles £10.95 N/A N/A N/A

Standard delivery to most of UK Mainland is FREE on orders over £50 from Robert Dyas, and is only available on Standard products. To take advantage of this offer, simply enter promotion code FREEDEL50 at the checkout (cannot be used in conjunction with any other promotion code). This offer excludes products with bulky delivery charges, Robert Dyas gift vouchers, selected tools and DIY, hostess trolleys, food hampers and items for delivery to Northern Ireland, Scottish Highlands, Scottish Isles, Isle of Man, Isles of Scilly and Isle of Wight.

Scottish Highlands & Islands postcodes: AB, FK, HS, IV, KA, KW, PA, PH, ZE, LL58-LL78, IM, TR, BT, PO30-41

Typical delivery time windows: Monday-Friday: 08:00 - 19:00, Saturday: 08:00 - 18:00

For most orders, you will receive a text message update the evening before your delivery. You will receive a further text message on the morning of your delivery, providing you with a 2 hour delivery window.*

*Please make sure you enter a mobile number during checkout to receive text message updates.

Click & Collect

Robert Dyas offers a FREE Click and Collect service to Robert Dyas stores.

If you choose to have your order delivered to your local store, it is completely free and will be delivered within 5 working days (excluding Bank Holidays).

When your order arrives in your chosen store, we will e-mail you to advise that your order is ready for collection. Your order will be held in store for 7 days.

Standard Delivery

We aim to deliver items that are currently in stock within five (5) working days (excluding Bank Holidays) after the date the order is placed.

Unfortunately at this time we cannot take orders for delivery to British Forces Post Offices (BFPO), Freight Forwarders, international addresses or The Channel Islands (GY, JE).

The following areas are subject to extended lead times:

  • Scottish Highlands & Scottish Isles: +7 days
  • Isle of Man & Isles of Scilly: +2 days
  • Northern Ireland: +4 days
  • Isle of Wight: +5 days

Please note that during particularly busy periods, it may take a little longer to receive your delivery and our carrier may attempt to deliver to you on a Saturday.

Working days are defined as Monday-Friday 8am-7pm inclusive, excluding Saturday, Sunday and Public Holidays.

Next Day & Named Day Delivery

Our Next Day service to most of UK Mainland will be available for orders placed on the website from Monday to Friday before 3.00pm for a small additional charge (delivery on working days only). Orders placed after 3pm on a Friday will be delivered Tuesday.

You can also select a convenient day to receive your delivery by choosing a named day delivery (delivery on working days only).

Working days are Monday-Friday 8am-7pm inclusive, excluding Saturday, Sunday and Public Holidays.

Saturday Delivery

Orders placed before 3.00pm on a Friday (excluding Bank Holidays), can be delivered on a Saturday for an additional charge.



In the UK you have a legal right, under the Consumer Contracts Regulations June 2014, to cancel your order within fourteen (14) days following your receipt of the goods. Refunds for orders cancelled under the provisions of the Consumer Contracts Regulations will be processed in accordance with your legal rights.

You may not cancel orders for the following types of products:

  • Electrical/Technical products which have been unsealed
  • Customised or bespoke Products
  • Anything of a nature that for hygiene or associated health and safety - this includes the Outdoor Spas, Mattresses and Divan Sets
  • Fresh food

Under the Consumer Contracts Regulations June 2014 you have a duty to take reasonable care of Products whilst they are in your possession. You will receive a full refund of the purchase price of the Products.

This is not intended to be a full statement of your rights under the Consumer Contracts Regulations. Full details of your rights are available from your Local Authority’s Trading Standards Office.

How To Return A Product

If you wish to return your item to Robert Dyas, you can do so by one of the following methods:

1. Request a Collection via Robert Dyas Customer Services

Contact our Customer Services team on 0333 103 6677 (Monday- Friday 08:00 - 17:00, Saturday 09:00 - 17:00, Sunday - Closed - call charges may vary by network) or via email to: [email protected] who will be able to arrange a collection for your item. Please ensure that you provide your order number when contacting customer services.

If you are returning the item under your 14 day right to cancel, then a collection charge will be applied:

  • Products < 20kg: £7.50
  • Products > 20kg: £30

If you are not at home when we try to collect we reserve the right to deduct from your refund or charge your credit card the direct costs to us of the failed return in accordance with the Consumer Protection (Distance Selling) Regulations 2000.

2. Post back the item to the Robert Dyas Warehouse

Click here to download a returns form or use the form on your delivery and returns note, enclosed with your goods. This method of return will be at your own cost. We also recommend obtaining proof of postage in case the item is not received by our warehouse.  

Please return items to:

Returns Department
Robert Dyas Distribution Centre
Swallow dale Lane
Hemel Hempstead

3. Visit Your Local Robert Dyas Store

Whether you bought the product in store, online or over the phone, most of our products can be returned to a Robert Dyas stores. Please bring your order confirmation as proof of purchase. Please do not attempt to return large or heavy products, including large kitchen appliances, outdoor furniture, indoor furniture etc to your local store. If in doubt of whether you should return a product to your local store, please contact customer services first.