Neo 2.5L Instant Hot Water Dispenser Machine - Grey/Copper

Neo 2.5L Instant Hot Water Dispenser Machine - Grey/Copper

Product code
Neo 2.5L Instant Hot Water Dispenser Machine - Grey and Copper is rated 1.8 out of 5 by 5.
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In Stock
Only 5 left

● Delivery by Tuesday, 5th Mar.
● FREE to most of UK Mainland with code FREEDEL30
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Delivery Options

Home delivery from £3.95

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  • Overview
  • Reviews (5)
  • Delivery
  • Returns

Get hot water effortlessly poured straight into your cup for a time saving and cost effective brew – This Neo instant hot water machine with a modern design is perfect for a busy household or the office.

There is no need to lift heavy kettles back and forth from the sink, potentially getting mess everywhere and waiting around for the water to boil. Simply press the button on the top of the machine for instant water dispensing at a rate of 400–500ml per minute, ideal when you want a cuppa with minimal fuss.

The large 2.5 litre capacity makes up to 10 cups from just one full container which is removable for easy, lightweight refills, and it features water level markings to provide a clear understanding of how soon the tank will need topping up.

Features and Benefits

  • 2.5L Removable Water Tank– Can hold enough hot water for around 10 average cups and there’s no need to move the machine for refills.
  • Dispense and stop switch– Provides safety from hot water burns and gives added convenience with an accurate pour.
  • Detachable drip water tray– Catches excessive pours to prevent countertop mess for easy cleaning.
  • 2 stage on/off switch– Provides double safety.
  • Fast pouring– Can produce 400–500ml per minute, perfect for use in a busy office.


  • Dimensions: H31cm x W26cm x D18cm
  • Guarantee: 1 Year
  • Colour: Grey and Copper
  • Capacity: 2.5L
  • Weight: 2kg
Reviews (5)
Rated 4 out of 5 by from New kettle I purchased this to replace a one cup machine , I am pleased with it water come out hot in seconds . My only fault with product is that you have to stay with the kettle as you cannot choose how much comes out for your cup , it just keeps running !
Date published: 2022-01-03
Rated 2 out of 5 by from Looks are not everything I have had many water dispensers, and this looks the best of them certainly- but performs terribly. The speed is mind-numbingly slow, at times the water actually stops while the heating catches up, a cup is around twice as slow to fill as the nearest machine, and if you're looking for a saucepan full? I'd make a sandwich or something. Refilling is messy, awkward and overly complicated, re-seating the tank has water going everywhere, and the two parts that have to line up seen to work one minute- and not the next. The steam that bursts out intermittently whilst in use, is dangerous- which means you cannot stir whilst filling, which rather means all sachet items: coffees/soups etc are impossible to use with this dispenser because the whole mix is turned into glue while you wait. The spout spits too- so careful. The design of the machine falls apart under the tiniest scrutiny, the 'copper' detailing is colder than the other materials so condensation makes it get VERY wet- to the point of drips falling off the sides, then the weird grid behind your cup (non-removable) gets splashed with everything you make because the height of the cup holder is not adjustable, so rather than a quick wipe, you have to get a stick or something to clean in the grooves- a real ding-dong of an idea quite frankly. There is also no empty tank warning- so careful. And lastly, the 'drip tray', has so few holes in it, when you inevitably walk off and a cup overflows, water goes everywhere, your cup actually covers the holes in it! Recently I walked off and this happened- but when I cleaned up, the drip tray WAS EMPTY! Totally ridiculous design. Such a shame.
Date published: 2021-12-25
Rated 1 out of 5 by from Would not recommend. I should have realised when I unpacked the machine that something was not quite right as the quality was poor. I tried more than once to connect the water container only to realise it kept flooding my worktop. I was also surprised to see the same product under a different name for sale in the Range for £42.00.
Date published: 2024-01-02
Rated 1 out of 5 by from Looks nice but looks are deceiving Looks nice but that’s it this splashes as water comes out and is slow
Date published: 2022-03-02
Rated 1 out of 5 by from Very disappointed. Water not hot enough and not a Looks lovely in my kitchen but flow is weak and unadjustable plus not hot enough for tea
Date published: 2022-03-01
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Vendor Direct Products:

This product is delivered by our approved supplier on a Standard Delivery Service. 

Standard delivery to most of UK Mainland is FREE on orders over £30 from Robert Dyas, use code FREEDEL30 at checkout and is available on Standard products. This offer excludes products for delivery to Scottish Highlands, Scottish Isles, Isle of Man, Isles of Scilly and Isle of Wight.

Scottish Highlands & Islands postcodes: AB, FK, HS, IV, KA, KW, PA, PH, ZE, LL58-LL78, IM, TR, PO30-41

Please note some larger products are delivered to kerb-side (the street outside your home), it is at the drivers discretion if they can deliver the item to another location on the property.

Please be aware that we currently cannot arrange for delivery of this product to the following postcodes: AB, FK, HS, IV, KA, KW, PA, PH, ZE, LL58-LL78, IM, TR, BT, PO30-41.

Whilst we do all that we can to prevent this, from time to time, orders can experience slight delays in courier networks. Due to this, we would strongly advise against pre-booking/making payment for third party trades to build/install your item until you are in receipt of and have inspected the goods. Robert Dyas is unable to compensate for any loss of funds to third party organisations.

Delivery by Tuesday, 5th Mar. Delivered by our approved supplier Neo Direct.



In the UK you have a legal right, under the Consumer Contracts Regulations June 2014, to cancel your order within fourteen (14) days following your receipt of the goods. Refunds for orders cancelled under the provisions of the Consumer Contracts Regulations will be processed in accordance with your legal rights.

You may not cancel orders for the following types of products:

  • Electrical/Technical products which have been unsealed
  • Customised or bespoke Products
  • Anything of a nature that for hygiene or associated health and safety - this includes the Outdoor Spas, Mattresses and Divan Sets
  • Fresh food
  • Perishable items including live plants and Trees

Under the Consumer Contracts Regulations June 2014 you have a duty to take reasonable care of Products whilst they are in your possession. You will receive a full refund of the purchase price of the Products.

This is not intended to be a full statement of your rights under the Consumer Contracts Regulations. Full details of your rights are available from your Local Authority’s Trading Standards Office.

How To Return A Product

If you wish to return your item to Robert Dyas, you can do so by the following method:

1. Request a Collection via Robert Dyas Customer Services

Contact our Customer Services team who will be able to arrange a collection for your item with the supplier. Please ensure that you provide your order number when contacting customer services.

If you are not at home when we try to collect we reserve the right to deduct from your refund or charge your credit card the direct costs to us of the failed return in accordance with the Consumer Protection (Distance Selling) Regulations 2000.