About Robert Dyas

Our History
Robert Dyas history

Bought in July 2012 by former Dragons’ Den investor, Theo Paphitis, at Robert Dyas we have a long and fascinating history stemming back over 140 years.

In 1872, Robert Dyas emigrated from County Meath, Ireland, with just a £5 inheritance to his name and opened up his first ironmongery store. He was a man of notable character and remarkable determination with a vision to provide customers with the best products, service and advice possible – a tradition that continues to be the focus of Robert Dyas stores to this day.

In the following century, our stores expanded, stretching throughout London and the South East. During this time we were faced with many setbacks including World War One, the Wall Street Crash, and then losing 18 stores, our head office and warehouse in The Blitz. Then in 1997, disaster struck again as a fire obliterated our distribution centre and head offices just before Christmas. But none of this slowed us down, each time coming together as a team and returning stronger than ever.

Robert Dyas Today
Robert Dyas Today

From the innovative to the everyday, you’ll find everything you need for your home and garden, from cleaning solutions and kitchen essentials to the latest DIY gadgets and gardening must-haves – all at great prices.

Our extensive selection of products range from some of the world’s most famous brands through to exciting new start-ups. The common factor between them all is that their products share our ethos for being innovative, practical and designed to last.

We believe the success of Robert Dyas stems from our overarching philosophy of running our business as shopkeepers, not just shops. We provide customers with the service, advice and help you need every time you shop with us, so whatever you’re after, we’re here to help. 

Shopping at Robert Dyas
Robert Dyas Today

With 95 stores spread across the South of England, ranging from 1,250 to an impressive 9,000sq.ft, it won’t be hard to find just what you’re looking for right on your doorstep. Not only that, our website and range of delivery options mean you can shop 24 hours a day from anywhere in the UK. But no matter where you shop, you’ll always receive the best possible advice, help and inspiration, whether it’s from our helpful store colleagues, reviews on our blog or informative product pages.

Assisting the whole operation is our Retail Support Centre in Leatherhead, our Distribution Centre in Hemel and our Customer Support Centre in Crewe.

Doing Our Bit
 

We pride ourselves on helping the wider community and doing everything we can for the environment. Every year we work with Comic Relief and Sport Relief to help raise money for these vital causes, hosting pub quizzes, bake sales and so much more as well as selling their pens in our stores. Each year we go bigger and better than ever to raise as much money as we can. 

It’s the small things that make the big difference, so we also ensure we recycle everything we can and provide a place for our customers to recycle their old batteries, bulbs and Brita Filters. What’s more, we stock an extensive range of FSC-certified products including garden furniture and barbecues, allowing our customers to shop ethically without compromising on price, style and quality. 
 
Robert Dyas supporting the community and environment
 
Head Office

For general business enquiries or to speak to a specific Robert Dyas employee, please contact us at Head Office:


For any enquires regarding our products and services or for orders that you have placed, please use our Frequently Asked Questions page to help you or contact our Customer Service team:

  • Customer Services: 0800 707 6677 (Monday to Friday 8am to 7pm, Saturday and Sunday 9am to 5pm - call charges may vary by network).

Theo Paphitis

Theo Paphitis is one of the UK’s most high profile businessmen with an empire spanning retail, property, finance and consumer goods. Learn more...

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