Cookie Policy

What are Cookies ?

Cookies are small data files which are placed on your computer or hand held device when you visit certain pages on websites. Cookies can't harm your computer. Some are essential, for example when putting items in your basket to place orders on our website while some are not essential but are used to enhance the user experience of the website. They allow us to:

  • obtain statistical data regarding audience size and usage pattern,
  • store information about your preferences,
  • allow us to customise the website to your interests and deliver a high quality user experience,
  • improve user experience and to allow the website to recognise you when you return.

We do not use cookies to collect or record information on users’ name, address or other contact details. This is generally considered standard practice for most, if not all websites.

The cookies when you access this website are set by us, our suppliers and partners to help deliver a high quality website and on-line shopping experience, and other third parties. If you'd like to learn more about cookies in general then visit www.aboutcookies.org. This will open a new browser window, please note that we are not responsible for the content of any external websites referred to from our site.

Please find below a list of the main cookies we use across our site:


STRICTLY NECESSARY COOKIES

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookies Used

CookiePurpose
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER _AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any Robert Dyas polls you have recently voted in.
POLLN Information on what Robert Dyas polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
VATDISPLAY whether price should be displayed inc/exc tax
FRONTEND_CID secure cookie to prevent MITM attack
LAST_STORE store_code of last visited page (used only when localstorage unavailable)
BASKET_CONTENTS basket contents json (used only when localstorage unavailable)
NEW whether is a new/recurring visitor (used only when localstorage unavailable)

 

THIRD PARTY COOKIES

The below active cookies aren’t directly related to Robert Dyas, but are key to enabling us to offer you an improved experience and to also improve the performance of our site. If you wish to find out more, you can visit the website of each third party and view their privacy policy.

 

Cookies Used

Third PartyCookiePurpose
Google Analytics _ga
_dc_gtm_UA-40492181-4
to measure the visitor interactions across the site
Emarsys scarab.profile, scarab.visitor, ems_campaign to track your visit and interactions if you click through from a marketing e-mail
SLI SLI5, SLIBeacon, SLISYNC, SLYBeacon_*, sli_uuid, uid to track the performance of keyword search and navigation
BazaarVoice bv_user_id
BVSID
BVID
to track the performance of product reviews
Affiliate Window www.dwin1.com to track when an affiliate drives a visit to our site
Criteo
(click here for more information)
dis.criteo.com
dis.eu.criteo.com
sslwidget.criteo.com
static.criteo.net
to offer you relevant and targeted product adverts on third party websites
Facebook connect.facebook.net
www.facebook.com
to offer you relevant and targeted product adverts on Facebook
YouTube VISITOR_INFO1_LIVE
PREF
GPS
YSC
to track the interactions with product videos on the site
New Relic bam.nr-data.net
js-agent.newrelic.com
to measure the technical performance of the site

Cookie Management

To add products to your basket and purchase from our website you will need to have cookies enabled within your browser settings. If cookies aren't enabled on your computer it will mean that your shopping experience on our website will be limited to browsing and researching.


TO ENABLE COOKIES

Once you have identified your browser follow the instructions below to check and change the options. This list shows commonly used browsers, for all other browsers we would recommend you consult your documentation or the browsers online help files.

Chrome

1. At the top right, click More and then Settings.

2. At the bottom, click Advanced.

3. Under 'Privacy and security', click Content settings.

4. Click Cookies. Next to 'Blocked,' turn on the switch.

Microsoft Edge

1. Click on the More actions button on the toolbar, and select Settings.

2. Search for View advanced settings and click on it

3. Under Cookies section, select 'Don't block cookies'.

4. Restart Edge

Firefox

1. Click the menu button and choose Preferences.

2. Select the Privacy & Security panel and go to the History section.

3. In the drop-down menu next to 'Firefox will', choose 'Use custom settings for history'.

4. Check 'Accept cookies from websites' to enable cookies.

5. Close the about:preferences page. Any changes you've made will automatically be saved.

Opera

1. Open Opera browser and go to Browser Settings.

2. In settings choose Privacy & security tab.

3. Scroll down to the Cookies section and choose checkbox 'Allow local data to be set (recommended)'

4. Restart Opera

Safari

1. Launch Safari and click the “Safari” menu icon in the top left-hand corner.

2. Click Preferences and select the Privacy tab from the top menu.

3. Next to the heading “Cookies and website data, make sure that 'Block all cookies' is unchecked.

Sharing Tools

On our site we have a number of sharing tools which allow you to share our content with your friends via social networks including Facebook and Twitter. When you do this you may be sent cookies from these websites. As these are external sites we cannot and do not control the setting of these cookies. We recommend you check the third-party websites for more information about their cookies and how to manage them.

Robert Dyas Privacy Policy

Robert Dyas is committed to respecting your privacy and correctly protecting and managing any personal information you share with us. We try our best to make sure we are honest and clear about your privacy when using our website. For further information on our privacy and security policy please click here: Privacy Policy

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